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IMPORTANT: Garbage Collection Update

9/14/2023

The Town has been working closely with G&G Garbage to help improve the consistency of garbage pick-up times and the overall quality of service that we are receiving, particularly with regard to not always tipping the commercial dumpsters and missing some residential pick-ups. This week, G&G provided us with written assurances of steps they are taking to address the ongoing personnel and equipment issues and said that they "appreciate the patience that you and your community have extended to us during what has been a very trying acquisition and transition for all of us." These steps include naming a dedicated manager (who will also be a driver) to the Glendive office, which services our area; adding a second full-time driver and garbage truck to our service area; purchasing a third backup truck for use in the event of a breakdown; and being more consistent with pick-up times.

There is some important specific information that you need to know as a result of these efforts:

  • FOR THIS WEEK ONLY:  Garbage pick-up will be on SATURDAY, SEPTEMBER 16. Pick-up will return to its normal Friday schedule next week on September 22.
  • NEW PICK-UP TIME:  G&G has told us to expect garbage collection to begin at 6:00 a.m. starting this Saturday and from now on. This means that all residential totes need to be set out by this time or the night before.
  • REMINDERS:  Please place your totes as close to the edge of the street as possible. This will make them more visible to the drivers and hopefully reduce the number of missed pick-ups. Also, if you are a business or resident on Main Street between Royal Avenue and Railroad Avenue, please place your totes in the alley for collection - do not place them on Main Street or along any of the side streets.

Thank you all for your patience and understanding as we have worked through this transition. We are continuing to do all we can to ensure we receive the best service possible. If you have any questions, please contact the Town Office at (406) 773-5634 or via e-mail at clerk@richeymt.org.